Our Commitment to Compliance
At Techvival, we take compliance seriously and adhere to the highest standards of data protection and email best practices. Our platform is fully compliant with global email regulations, including:
GDPR (General Data Protection Regulation) for European Union citizens.
CAN-SPAM Act for the United States.
NDPR (Nigeria Data Protection Regulation) for Nigerian users.
Opt-In/Opt-Out Process
We ensure that all email communications sent through Techvival, including transactional emails (enrollment confirmations, notifications, etc.), are only delivered to users who have explicitly opted in. Our system is designed to:
Capture and record user consent during account creation and course enrollment.
Provide clear unsubscribe options in every non-transactional email.
Unsubscribe Management
Users can easily unsubscribe from any non-transactional communication by clicking the “unsubscribe” link at the bottom of emails. Once unsubscribed, they will no longer receive any promotional or non-essential emails, but critical account-related emails will still be sent as per GDPR and CAN-SPAM guidelines.
Data Handling and Protection
We strictly manage and protect all email data provided to us, ensuring that:
Personal data is encrypted and stored securely.
Only essential personnel have access to user information.
All data handling processes comply with GDPR and other data protection laws.
Bounce and Complaint Management
Techvival follows industry best practices for maintaining clean email lists:
Automatic removal of invalid or bounced email addresses from future mailings.
Real-time management of complaints and suppression of addresses that generate spam complaints.